Contact

1) To track your order, visit this page. Be sure to check your mailbox as most items get delivered there. Please wait up to 48 hours after delivery status before contacting us as some carriers preemptively mark packages delivered. Keep in mind that some orders may arrive in separate packages on different dates.

2) For all order related questions, email orders@neonicpickleball.com for the fastest support. 

3) For cancellations, please email us within 1 hour of ordering to guarantee cancellations as we dispatch from our warehouse immediately. 

4) For returns & exchanges, visit this page. Note there is a 20% restocking fee for used equipment. 

5) To become an ambassador, visit this page.